Telephone Numbers

Call volumes are high on Mondays and not all calls can be answered. The best times to call are Thursdays and Fridays. You may contact us at 1 (800) 777-0133. If you are calling from outside the United States, please call (916) 229-0370

Automated E-mail System

Welcome to California DMV's Automated E-Mail System. This automated system is a pilot program that will provide DMV customers with answers to general questions via automated e-mail responses.

This pilot will also allow DMV to determine the volume and nature of incoming e-mail as well as determine the need for a one-on-one e-mail response unit.

You may send e-mail anytime to our Automated E-mail System. This system can only provide general answers; it cannot respond to individual record-specific questions. To help us provide the best answer to your question, please select one of the following:

• Driver License, Identification Card, and Sales Person License (For information related to Driver Licenses, Identification Cards, DUIs, and occupational licenses, i.e., dealerships)
• Vehicle Registration  (For questions related to smog certificates, registering vehicles and vessels)
• Commercial Industry Operations  (For questions related to motor carrier program i.e., intrastate vehicles)
• Other General Information (For information not related to the areas listed above i.e., abandoned vehicles, DMV forms)

If your question involves your individual record, please contact DMV at 1-800-777-0133 during normal business hours, and one of our technicians will be happy to assist you. Mondays and the day after holidays are our heaviest call volumes; the best days to call us are Thursday and Friday.

Note: To view graphics and links, your e-mail program must be html enabled and connected to the internet.

DMV Offices

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• Offices offering Saturday service

Self-Service Alternatives Via Phone and Internet

• DMV AnyTime! - Too busy to visit your local DMV office? Check this list of self-service alternatives available by phone or your computer!

General Vehicle Registration Address

Vehicle Registration Operations
Department of Motor Vehicles
P. O. Box 942869 Mail Station E 254
Sacramento, CA 94269-0001

Director's Mail Address

Office of the Director
Department of Motor Vehicles
2415 1st Avenue Mail Station F101
Sacramento, CA 95818